Great experience with both Krista and Katie. I could tell both really cared about helping me achieve the look I was hoping for. Katie really worked hard and spent time and effort to create a pixie cut from my descriptions & a combination of pictures. She communicated really well and was lovely to talk to and was super nice and quick to make any adjustments for personal preference. Really happy with it and it ended up suiting my face shape pretty well despite the mask! I don't know if I made it clear how much I liked it at the time because I was still processing the change in appearance from long to short hair. 😊 Also, I was really impressed with the set up and how clean everything was, it felt very safe. Thanks for a great experience!