What a wonderful experience! I called the salon after finding it online and I can honestly say I could not be happier. I read the bio's and chose Fran for my haircut. I had almost waist length hair and was ready for a change, so when I read that a long-bob was her specialty, I went for it. She was great, so friendly and personable - I will definitely be returning for a long time to come. I couldn't be happier with the results of the haircut and I get complements all the time. Go see Fran, you wont be disappointed!!